9.1. After registering your order, an e-mail will be sent to you confirming that we have received your order. As soon as possible, we pack and deliver the products you ordered to the courier so that he can deliver them to the address you stated.
All orders are shipped within Greece with the courier company DHL and deliveries are made daily from Monday to Friday, from 09:00 – 17:00.
9.2. The receipt of your order is made within 2-5 working days for shipments within Greece. For shipments abroad within 3-10 working days. In the event that there is a problem with the availability of a product or for any other reason why your order cannot be completed, we will contact you via e-mail. Receipts from the physical store are made from Monday – Friday from 10:00 – 16:00.
9.3. The products you buy will be delivered to the address you stated as the delivery / shipping address. Products will also be accompanied by an official copy of the sales receipt and consignment note. Deliveries will be made on receipt, with the recipient’s signature on the relevant documents.
In exceptional cases, delivery may be delayed:
During periods of increased commercial traffic
Due to adverse weather conditions or delivery in inaccessible areas
In case of force majeure
Shipping Expenses / Free Shipping:
For orders over €, shipping costs are free for all of Greece.
For orders under …… .. € the cost is as follows:
Hellas:
for orders up to ……… kg for Rhodes the shipping costs are ……. € and for shipment anywhere else in Greece ……… €.
For orders over …… ..all shipping costs are determined by the pricing system of the currently cooperating Courier company.
for the cash on delivery service there is an additional charge of € 2.00.
In this case you will be notified of the total shipping fee by email.
Abroad:
for orders up to ……. kg shipping costs are ……. €.
For orders over …… ..the shipping costs are determined by the pricing system of the cooperating Courier company.
there is an additional charge for the cash on delivery service ……. €. In this case you will be notified of the total shipping fee by email.